Privacy Policy

1. Overview

The Golf Forge, LLC (“The Golf Forge”, “we”, “us”, and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://thegolfforge.com or use our fitting services and products.

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information. By accessing or using our platform or services, you agree to this Privacy Policy.

2. Types of Information We Collect

We collect two types of information from visitors:

• Personal Information: Refers to data by which you may be personally identified, such as name, email address, physical address, phone number, and custom club specification metrics.
• Non-Personal Information: Technical data regarding your interaction with our site (IP address, browser type, device information) that does not directly identify you personally.

3. How We Use Personal Information

We use Personal Information collected from you for the following business purposes:

• Functionality & Custom Builds: To design, forge, build, and deliver custom golf equipment fitted to your exact specifications.
• Customer Support & Communication: To respond to inquiries, confirm fitting sessions, transmit transactional receipts, and provide technical updates.
• Business Operations & Safety: To conduct accounting, fraud monitoring, maintain website security, and fulfill legal obligations.
• No Generalized AI Model Training: We do NOT sell your data or use your Personal Information to train generalized artificial intelligence models.

4. Data Protection & Security Measures

The Golf Forge implements administrative, technical, and physical safeguards designed to secure your Personal Information against loss, theft, unauthorized access, or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure.

5. When We Share Information

We share information with trusted third parties only to administer our business (such as web hosting, payment processing, shipping carriers, and fitting analytics providers).

• We do NOT sell your Personal Information for monetary compensation.
• We do NOT share your phone number or opt-in consent with third parties for marketing purposes.
• All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text message delivery services.

6. Children's Privacy

We do not knowingly collect, use, or disclose Information from children under 16 years of age. If we learn that we have collected information from a child under 16, we will take steps to delete the information promptly.

7. Your Legal Rights & Regional Privacy Disclosures

Depending on your location (including California, Colorado, Connecticut, Utah, Virginia, and the EEA/UK), you may have rights under regional privacy regulations (such as CCPA or GDPR):

• Right to request access to your Personal Information.
• Right to request correction or deletion of your Personal Information.
• Right to request opt-out of targeted marketing communications.

To exercise any of these rights, please contact us at info@thegolfforge.com.